About
Our mission is to help Malaysian businesses grow with the same team by building AI they can rely on.
Pexalo designs connected agent workflows that fit how your business already works, so the right information reaches the right people sooner and your team can act with confidence.
What we do
Connected agent workflows
We build agents that share context and hand off across your tools, so work flows end to end instead of stalling between systems.
Decision-ready signals
A scoring layer surfaces what matters first, so your team acts on the right things earlier instead of sifting through dashboards.
Built around your operations
Systems fit how your team already works, with approvals and full audit logs, not a rip-and-replace of your stack.
How we approach every engagement
Audit before we build
We only build what earns its place. If a workflow won't benefit, we'll tell you.
Augment, don't replace
Agents handle the repetitive work; your people stay in control of the decisions that matter.
You own what you run
The agents, the workflows and the data are yours, with full transparency.
Outcomes over hype
We measure success by real operational and commercial impact, not activity.
From capital strategy to workflow decision intelligence
Pexalo was founded by Bernard, who works at the intersection of AI agents, workflow automation and decision support systems. He designs automation that turns scattered operational data into structured signals teams can act on with confidence, which now shapes how Pexalo builds workflow agents that help teams see what to act on earlier, without changing how they operate.
Supported capital investment strategy and financial modelling across large infrastructure and operational projects, building structured frameworks for investment decisions.
An early applied-AI platform that evaluated developer capability from structured performance data rather than resumes, built on a database of 60,000+ engineers.
Designs automation that turns scattered operational data into structured signals teams can act on, improving reporting readiness, prioritisation and operational visibility.
Strategic and technical advisory
Pexalo combines operational thinking, financial expertise and AI engineering to build practical systems with real commercial value.
Charles Chow is a seasoned finance professional with over 20 years of experience in corporate finance, investment banking, and equity research, having held key roles at JP Morgan Chase and DBS Vickers.
A chartered accountant and graduate of the University of Auckland and the London School of Economics, he currently advises a family office on portfolio strategy and teaches part time at the University of Auckland.
His experience across financial analysis, investment evaluation, and strategic decision making brings valuable commercial and capital allocation insight to the Pexalo business-focused AI approach.
Peter Devine is an AI engineer and PhD graduate from the University of Auckland, where he specialised in natural language processing for software feedback analysis.
His research focused on training and evaluating Transformer-based models to understand user intent and generate actionable insights for developers.
He has also conducted applied AI research in source code search and software industry diversity, bringing strong technical and research expertise to the Pexalo AI systems and implementation strategy.
No point being an agentic AI company without agents working for you.
So we're staffed by them. Pexalo runs its own operations on the same connected agent systems we build for clients, organised into departments and coordinated by one orchestrator that works around the clock.
- Pexalo OrchestratorCoordinates the agent workforce
- RevenueWins and books new businessAAnaSales & Lead Agent
Qualifies inbound enquiries and books discovery calls.
QQuinnScheduling AgentCoordinates calls and bookings across calendars.
- MarketingBuilds awareness and contentMMayaContent Agent
Drafts content and tracks community signals.
NNovaSocial Media AgentRuns every social account, scheduling posts and creative.
TTaylorResearch AgentGathers and cites market and client research.
- Finance & OpsKeeps the business runningRRileyFinance Agent
Creates invoices, reconciles payments and flags exceptions.
LLeoAccounting AgentTracks revenue and expenses and syncs Xero for review.
JJordanReporting AgentBuilds the weekly operations brief automatically.
- Customer & QualityLooks after clients and outputSSamSupport Triage Agent
Reads, classifies and routes inbound messages.
SSageQuality & Scoring AgentGrades every agent's output before it ships.
- ReliabilityKeeps every agent healthyIIvyReliability Agent
Watches for agents that fail, retries them and brings in a human when needed.
Social leads are handed straight to sales.
Billing questions are routed to finance.
Live numbers feed the weekly brief.
Quality dips trigger a fix or a human.
Every agent runs on the Pexalo platform, monitored, scored and improved, the same way we run yours.
Questions about Pexalo, answered
The company
What is Pexalo?+
Pexalo is an AI agentic studio that designs and builds reliable AI agent systems for businesses. Rather than selling generic software, Pexalo audits your operations and builds agents around the workflows that cost the most time — across three tiers: AI Automation, AI Specialists and AI Workforces.
Where is Pexalo based?+
Pexalo is headquartered in Kuala Lumpur, Malaysia, and our primary focus is Malaysian SMEs. We also work with select international clients across Southeast Asia, Australia and New Zealand, the UK and the USA. See the industries we serve.
Who founded Pexalo?+
Pexalo was founded by Bernard Leong, who works at the intersection of AI agents, workflow automation and decision-support systems, with a background spanning capital strategy and applied AI. Read more in the leadership section above.
What does an 'AI agentic studio' mean?+
It means Pexalo builds AI agents — software that reasons, decides and acts across your tools — rather than static automation or chatbots. 'Studio' reflects a bespoke, build-to-fit approach: every system is designed around your operations. Learn the difference in our Agentic AI hub.
What Pexalo builds
What does Pexalo build?+
Pexalo builds connected AI agent systems that run real business workflows — lead handling, reporting, finance operations, customer triage and more. Work runs on the monitored, scored Pexalo platform. Browse common builds in the Agent Marketplace.
What are Pexalo's three service tiers?+
AI Automation handles repetitive, rules-based tasks; AI Specialists are single agents that reason across one workflow; and an AI Workforce connects multiple agents across departments. Most businesses start with one and expand as results show.
What is the Pexalo platform?+
The Pexalo platform is where agents are built, deployed, run and monitored in one place, with performance scoring, approvals and audit logs. It is what keeps agents reliable in production — see the platform hub.
How Pexalo works
How does Pexalo approach a project?+
Pexalo audits your operations first and only builds what earns its place. The four-step method — audit, design, build, run — keeps every engagement measurable, starting with a workflow audit that shows where AI pays off before you commit.
Does Pexalo replace staff or existing tools?+
No. Pexalo's agents take on repetitive work so your people focus on judgement, and they plug into the tools you already use rather than replacing them. See how on our AI integration hub.
How does Pexalo keep our data secure?+
You own your data and agents, access is limited to what each agent needs, and every action is logged with approvals where they matter. Pexalo never trains external AI models on your data — see security & governance.
How does Pexalo keep agents reliable?+
Every agent output is scored on the Pexalo platform, tuned as your business changes, and monitored so issues surface before customers see them. See performance scoring.
Who Pexalo works with
Who does Pexalo work with?+
Pexalo works mainly with Malaysian small and medium businesses (SMEs) that want the operational leverage of a larger team without the headcount — from startups to established firms. We also serve select international clients. See examples across our industries.
Which industries does Pexalo serve?+
Pexalo builds for financial services, healthcare, retail and e-commerce, hospitality, professional services, logistics, manufacturing, real estate and more. Explore sector guides on the industries hub.
Which regions does Pexalo operate in?+
Based in Kuala Lumpur, Pexalo's core market is Malaysian SMEs. We also work with select international clients across Southeast Asia, Australia and New Zealand, the United Kingdom and the United States. Start with a workflow audit.
Let's find where AI pays off in your business.
Start with a workflow audit. We review your operations and show you where connected agents reduce manual work and support better decisions.